Lost & Found

We understand how stressful it can be to misplace something while travelling and we’re here to help. Lost property can be handed in at various locations across Mount Isa Airport, depending on what the item is and where it was found.

Missing Baggage

If you’ve left an item onboard or your baggage hasn’t arrived, the best place to start is with your airline. They’ll be able to help locate your missing belongings.

Airport contacts can be found here.

Lost Your Identification?

All lost identification documentation is handed over to Queensland Police Service. If yours has gone missing, please contact QPS directly.

Lost Something in the Terminal?

If you’ve misplaced something at Mount Isa Airport, fill out the Lost Property Form below with as much detail as possible. The more information you provide, the easier it is for us to identify your item. We recommend submitting your form within seven days of losing your item.  

Lost Property Form

Please complete the form below with your details and a description of the item. Our team will review and follow up if its located.

By submitting this form you are agreeing to the Mount Isa Airport Privacy Policy and Website Terms of Use.

Need Help?

Got questions about your journey through Mount Isa Airport? We've gathered the top FAQs to help you cruise through the terminal with ease.

All FAQs
Which airlines operate at Mount Isa Airport?

Qantas, Rex, Alliance Airlines and Virgin Australia fly from Mount Isa, connecting to Brisbane, Cairns, Townsville and other destinations. Find their details here.

How early should I arrive before my flight?

We recommend arriving at least 60 minutes before departure for domestic flights.

Can I check in online?

Yes, most airlines offer online and app check-in. There are airline counters at the airport for baggage drop off if you are checking-in luggage. 

Where can I find flight arrival and departure times?

You can view live flight information here on the Mount Isa Airport website or check with your airline.

Are there baby-change facilities?

Yes, parenting rooms are located near Check-in and in the Departures Lounge. 

Are there charging stations for devices?

Yes, charging points are available by Check-in and in Cloverleaf Café. View the terminal map here.

What are the terminal opening hours?

The terminal opens in line with flight schedules. Access may be restricted outside these times.

Does Mount Isa Airport observe daylight saving?

No, Mount Isa operates on Queensland time (AEST) all year.

Is smoking allowed at the airport?

Smoking is not permitted inside the terminal. Designated smoking areas are available outside.

Is there free Wi-Fi at the airport?

Yes, complimentary Wi-Fi is available throughout the terminal.

Are there ATMs available?

No, please be aware that there are no ATMs located inside the terminal.

Who manages the airport?

Mount Isa Airport is owned and operated by Queensland Airports Limited.

How can I provide feedback?

You can share feedback through the online form on our website or speak with a staff member.

Does the airport offer car hire services?

Yes, major car rental providers operate from the terminal – located in Arrivals. 

How far is Mount Isa Airport from the city?

The airport is about 8km from Mount Isa CBD along Barkly Highway.

Are taxis available?

Yes, a taxi rank is located outside the terminal. You can also find more information here.

Is public transport available?

Shuttle services connect the airport with Mount Isa. Get more information on operators here

aboriginal-flag Acknowledgement of Country

Mount Isa Airport Pty Ltd acknowledges the Kalkadoon People being the Traditional Custodians of the cultural landscape within which we operate.

We recognise their continued connection to country, and we pay respect to their Elders past, present and emerging.